System Administrator at Under Armour
Information Technology and Services | Baltimore, Maryland Area, US
Dynamic, collaborative, results-oriented administrator with experience in many phases of hardware and software deployments with corresponding support. High energy, hands-on, proactive, team player with a high level of analytical and problem- solving skills.
Specialties: MS Server 2000-2008, Office XP-2007, Active Directory, etc...
Sept
2011 - Present
System Administrator / Under Armour
Jan
2010 -
Sept
2011
Network Administrator / Polk Audio
Implemented and maintained server consolidation and Hyper-V clustering on IBM BladeCenter S.
Planning and installation of server refresh to a Windows Server 2008/ 2008R2 environment.
Responsible for support and administration of corporate network-based systems.
Responsible for support and administration of corporate network.
Responsible for the support and maintenance of corporate desktop systems.
Assists Director of IT with support and administration of corporate network-based applications.
Assists ERP System Manager with support and administration of corporate ERP system and related applications and sub-systems.
Assists in general system expansion and connectivity enhancement processes to remote facilities as required.
Functions as backup resource to members of IT Team for administrative and operational duties.
May
2006 -
Jan
2010
Network Systems Specialist / Polk Audio
Responsible for the support and maintenance of all corporate
desktop and mobile systems. Maintain support and administration
of corporate network-based systems. Assists ERP System Manager
with support and administration of corporate ERP system and
related applications and subsystems. Assists Facility Manager with
support and administration of corporate voice mail, data, and
telecommunication systems. Assists in network system expansion
and connectivity enhancement processes to remote facilities as
required.
Feb
2006 -
Jun
2006
IT - Contractor / Williams Scotsman
Performed PC refresh of 80 new PC’s at corporate headquarters.
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References Available Upon Request
Included setup of new hardware and personality and data migration
of old PC’s to new PC. Maintained inventory and schedule of
deployment. I was asked to stay on after project completion to
assist with Technical Support Help Desk. Assisted in resolving
customer service and technical support issues for telephone and e-
mail inquiries regarding incompatibilities, program faults, etc.
Provided telephone, desk side and remote assistance to more than
900 PC users at 90 locations. Provided support for all incoming
issues including WAN, Office Suite, Citrix applications, Printer and
Operating System support. Met corporate Service Level
Agreements while maintaining excellent customer satisfaction.
Aug
2005 -
Feb
2006
Cadet / Geek Squad
Responsible for maintaining the Geek Squad brand and image among customers and Best Buy Employees within store location.
Performance of repair, maintenance and upgrade services on-site for Personal and Small Business PC and Apple computer systems
-
2008
-
2010
University of Maryland University College
Networking Certificate
in
Information Technology
Activities: 2010 Deans Lists
-
2000
-
2004
University of Maryland Baltimore County
BA
in
Political Science